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Remote Supports

Remote monitoring, virtual coaching, staffing models

How to Implement Enabling Technology: An Infrastructure Playbook for Provider Agencies

You have decided your agency needs remote supports. Maybe the staffing crisis forced the conversation. Maybe a person you serve asked for more independence. Maybe you saw a competitor restructure their service model and realized you are behind. Whatever brought you here, the question is the same: where do you start? But before we answer […]

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What Are Remote Supports? A Complete Guide for IDD and HCBS Providers

Remote supports is a service delivery model that uses enabling technology to provide monitoring, assistance, and safety oversight to individuals with intellectual and developmental disabilities (IDD) and older adults without requiring a staff person to be physically present in their home at all times. If you are a provider agency exploring remote supports for the

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Remote support professional engaged in a video call with an older adult, monitoring health data and personal wellbeing through enabling technology, demonstrating person-centered remote supports IDD in action.

Remote Supports IDD: The Technology-First Survival Guide for Provider Agencies

The intellectual and developmental disabilities service sector stands at a crossroads. With vacancy rates exceeding 40% at many provider agencies and turnover costs draining operational budgets, the traditional staffing model has become financially unsustainable. Remote supports IDD technology offers more than a band-aid solution. It represents a fundamental reimagining of how agencies deliver quality care

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