Vista Enterprise™
Your Agency's
Infrastructure.
Your People's Technology.
Our Team Behind All of It.
Vista Enterprise™ is how your agency accesses everything it needs to build and operate a remote supports program at scale. The platform. The per-person technology. The human intelligence of a team that built this movement from the ground up — and is invested in helping you build yours.
How the Model Works
Two layers. One ecosystem. Built to work together.
Vista Enterprise™ operates at two levels simultaneously — the agency infrastructure level and the per-person technology level. Understanding how they work together is how you understand why the financial model makes sense.
Agency Level · Annual
Your Organization's
Infrastructure Layer.
This is what your agency pays annually. It is your access to the platform, Vista’s clinical and technical team, regulatory intelligence, and the operational expertise of the people who built enabling technology infrastructure in DC starting in 2006.
One annual cost. Everything your organization needs to run remote supports — the platform, the people, the compliance layer, and Vista embedded as your permanent infrastructure partner.
Vista Enterprise™ annual cost is less than half the fully loaded annual cost of a single DSP. Your infrastructure investment costs less than one staffing line.
Per Person · Monthly
Technology for Every
Person You Support.
Inside the platform, your team links each person you support to their assistive technology and devices. Vista Link™ is the per-person monthly subscription that activates that connection — giving your remote DSPs and caregivers the real-time data, alerts, and AI-assisted trend insight they need to support, guide, and respond.
Built-in AI surfaces patterns so your team acts on insight, not just incidents. Each person’s technology ecosystem lives in one place, configured for how they live and what they need.
In states where remote supports or AT subscriptions are covered under the waiver or state plan, Vista Link™ maps to existing ISP or Medicaid billable funding. The per-person technology cost lives at the person level — and in many states, is funded there too.
The Numbers That Speak for Themselves
< ½
the fully loaded annual cost of one DSP — what Vista Enterprise™ costs your agency
Infrastructure vs. staffing
staffing ratio agencies can achieve with remote supports versus the traditional 1:1 or 1:2 model
Remote support coverage
typical annual savings when one overnight in-person shift converts to remote support
Per home, per year
How It Works in Practice
From Platform Access to a Fully Operating Remote Supports Program.
01
Agency Onboards
Your Organization Activates
Built-in AI surfaces patterns so your team acts on insight, not just incidents. Each person’s technology ecosystem lives in one place, configured for how they live and what they need.
02
People Are Linked
Each Person Gets Connected
Your team configures Vista Link™ for each individual you support — linking their assistive technology and devices into the platform so your remote DSPs have a complete, real-time picture of every person in their care.
03
AI Surfaces Trenos
Insight Comes to Your Team
Built-in AI monitors data across the ecosystem and surfaces behavioral and health trends before they become incidents. Your remote team acts on intelligence, not just alerts.
04
Vista Is Behind You
Human Intelligence, Always Present
Vista’s clinical, technical, and operational team guides your agency at every stage. Not a help desk. Not a vendor. The experts who built this movement — standing behind yours.
Be Ready Now
The States That Haven't Caught Up Yet
Are Catching Up.
Not every state has yet carved remote supports or AT subscriptions into its waiver or state plan. But the direction of the field is not a question. Enabling technology is where care is going. The providers who are building their infrastructure, training their teams, and collecting outcomes data today will not be scrambling when their state gets there. They will already be leading.
Quality Data
Build the Evidence Now
The outcomes you document today become the case your agency makes to your state tomorrow. Technology-assisted documentation is advocacy.
Health Outcomes
Better Data. Better Advocacy.
Vista Link™ surfaces the health trends and patterns that tell the story of why enabling technology improves the lives of the people your agency serves.
Early Adoption
Lead. Don't Follow.
Early adopters set the standard. When reimbursement arrives in your state, your agency will already have the infrastructure, the experience, and the outcomes to show for it.
The Human Intelligence Layer
We Didn't Read About This.
We Built It.
Vista’s founding team has been advancing the enabling technology movement since 2006. We built the District of Columbia’s first remote-supported smart home for individuals with severe medical acuity and IDD. Every agency that accesses Vista Enterprise™ gets the benefit of everything we learned building what others are still trying to figure out.
Clinical
RN-Led Oversight
Registered nurse expertise embedded in your enabling technology operations. Clinical minds who understand the context behind every alert and every person supported.
Technical
ATP-Certified Expertise
RESNA-certified Assistive Technology Professionals who understand regulated care. Not generalists — specialists who live at the intersection of technology and human services.
Compliance
Regulatory Intelligence
Medicaid waiver standards, HCBS settings rules, and state mandates built into how Vista guides your implementation — not discovered after something goes wrong.
Operational
Infrastructure Builders
We help your agency build the workflows, team capacity, and organizational ecosystem that scales. Your success is our success. We grow together.
"Always tech-nically there with you."
Who Vista Enterprise™ Serves
Built for Every Provider Delivering Supports at Scale.
IDD & HCBS
IDD & Waiver Providers
Scale remote supports across community-based settings. Reduce staffing pressure while expanding the reach and quality of the services you deliver.
Senior Living
Assisted Living & Memory Care
Overnight monitoring, health trend detection, and resident safety infrastructure without adding overnight headcount.
Home Health
Home Health Agencies
Remote monitoring that extends your clinical reach between visits. Technology and human intelligence working together between care moments.
Aging Care
Aging in Place Operators
The enabling technology infrastructure for a care model that keeps people safely at home — with a remote team equipped to respond when it matters.
"Providers Support People. Vista Supports Providers."
Get Started
Ready to Build Your Infrastructure?
Vista Enterprise™ is available annually for provider agencies across IDD, HCBS, assisted living, home health, and aging care. Start with a discovery conversation.
Vista Supports LLC is a women-owned, minority-owned enabling technology company headquartered in Washington, DC. Our founding team has been advancing the enabling technology movement since 2006 — building infrastructure, training the field, and proving what is possible for people who deserve to live life on their own terms.