Terms of Service

1. Acceptance of Terms

By accessing or using the website vistasupports.com (the «Website») or engaging our services, you agree to be bound by these Terms of Service («Terms»). If you do not agree to these Terms, please do not use our Website or services.

2. About Vista Supports LLC

Vista Supports LLC is an enabling technology transformation agency providing implementation services, consulting, and training to organizations serving individuals with intellectual and developmental disabilities (IDD/DD). Our services include technology assessments, implementation support, training, and related consulting services.

3. Services

Our services are provided pursuant to separate service agreements. These Terms govern your use of our Website and general engagement with Vista Supports LLC. Specific service terms, deliverables, and pricing are outlined in individual service agreements or statements of work.

4. User Responsibilities

When using our Website or services, you agree to:

Provide accurate and complete information
Use our Website and services only for lawful purposes
Not interfere with or disrupt the Website or servers
Comply with all applicable laws and regulations

5. Communications Consent

By providing your contact information through our Website, contact forms, or during service discussions, you consent to receive communications from Vista Supports LLC, including:

Email communications regarding your inquiry or our services
SMS/text messages for service updates, scheduling, and business communications (if you provide your phone number and consent)
Phone calls related to your service inquiry or engagement

You may opt out of SMS communications at any time by replying STOP. Message and data rates may apply. Message frequency varies.

6. Intellectual Property

All content on this Website, including text, graphics, logos, images, and software, is the property of Vista Supports LLC or its content suppliers and is protected by United States and international copyright laws. You may not reproduce, distribute, modify, or create derivative works from any content without our express written permission.

7. Disclaimer of Warranties

THE WEBSITE AND INFORMATION PROVIDED ARE ON AN «AS IS» AND «AS AVAILABLE» BASIS. VISTA SUPPORTS LLC MAKES NO WARRANTIES, EXPRESS OR IMPLIED, REGARDING THE WEBSITE’S OPERATION OR THE INFORMATION, CONTENT, OR MATERIALS INCLUDED. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING
IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

8. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, VISTA SUPPORTS LLC SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF THE WEBSITE OR SERVICES. OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID US, IF ANY, FOR SERVICES IN THE TWELVE MONTHS PRECEDING THE
CLAIM.

9. Indemnification

You agree to indemnify and hold harmless Vista Supports LLC, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of the Website or violation of these Terms.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the District of Columbia, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be resolved in the courts located in Washington, D.C.

11. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to the Website. Your continued use of the Website after any changes constitutes your acceptance of the new Terms.

12. Contact Information

If you have questions about these Terms, please contact us at:

Vista Supports LLC

853 New Jersey Avenue SE, STE 200/246
Washington, DC 20003
Email: contact@vistasupports.com
Phone: 1-833-MYVISTA